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Rounde Table: Your MBA Questions, Answered Live

key facts

Program

Speaker

Register

Discover the MBA for Hospitality and Service Industries: Real Questions, Real Answers

No slides. No sales pitch. Just answers.
An MBA is a big decision. Rankings and course lists won’t tell you what you need to know: what this degree actually demands of you, how it changes the way you work, and where it leaves you afterward.
So we’re skipping the program presentation. Instead, five people sit down and take the questions candidates ask us every week. A program director. A program expert. Someone from our alumni network. And a student who is living it right now.

What we’ll cover:

  • The experience itself. Immersive weeks, live company projects, and time inside the industry, described by someone currently doing it.

  • Where it leads. Career support, the EHL alumni network, and the roles our participants move into.

  • MBA or something shorter? An honest comparison with certificates and short programs.

  • Coming from another industry. How professionals from finance, tech, consulting, and beyond have made the move, and what the first months really looked like.

  • Building on experience you already have. How the program works if you’re already in hospitality or service and want to step up rather than start over.

  • Bring your questions. We’ll answer them live.

Key facts

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Duration
60 minutes

 

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Location
Online (Microsoft Teams)

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Format 
Webinar (online)

 
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Event Date 
November 24th, 2026 (12:00 - 13:00 pm CET)

 

 

Why should you participate?

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Straight answers, not a brochure

You’ll hear what works, what’s hard, and what people wish they’d known before they applied.

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See how the learning translates

 Company projects, coaching, and immersive weeks exist for a reason. We’ll show you what they build. 

 

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Decide for yourself

Compare the MBA with other paths and leave knowing whether it’s your next move or not. 

 

Program

1

12:00 - 12:45 pm Roundtable

2

12:45 - 13:00 pm Q&A

Meet our speakers

David Schnarch

Program Development Manager

David Schnarch is the Academic Lead for the new EHL MBA for Hospitality and Service Industries. Drawing on his extensive experience designing immersive, learning-by-doing programs, he is shaping an innovative, future-focused MBA built around interdisciplinarity and competency development. He works closely with faculty, industry partners, alumni, and global organizations to ensure the program meets the evolving needs of hospitality and service-driven sectors. His approach combines strategic thinking, human-centric leadership, and real-world application to prepare professionals to lead confidently in an environment defined by complexity, innovation, and experience-driven value.

Before joining EHL, David served as MBA Academic Director at Universidad de los Andes, where he led major program redesigns and launched new online learning initiatives. In parallel, he has advised organizations across sectors on cultural transformation, strategy implementation, and organizational redesign. His academic background includes an MSc in Economic Sociology from the London School of Economics, an Executive Diploma in Strategy and Innovation from the University of Oxford, and a Bachelor’s in Business Administration from Universidad de los Andes.

Sarah Eissa

Sales & Recruitment Manager

Sarah Eissa is the Sales & Recruitment Manager for degree programs at EHL Graduate and Executive Education. She guides people through critical education and career decisions, drawing on years of analyzing millions of job postings across 60+ countries in the HR tech industry. This experience gave her deep insights into global hiring trends, skills gaps, and what employers actually value. Here’s her take: as AI reshapes the workplace and intelligence becomes abundant and accessible to all, our humanity becomes our currency : leadership, empathy, genuine human connection.

Thamiris Santos Leite

Current MBA Student

Thamiris is a global commercial leader with extensive experience across the food service and HORECA sectors. She currently works at Nestlé Nespresso SA as Global OOH Commercial HORECA Manager, following previous roles at Kraft Heinz and BRF, where she managed strategic and global accounts across multiple international markets. Based in Switzerland, she is currently pursuing an MBA for Hospitality and Service Industries at EHL. 

Dr. Nicole Hinrichs

MBA Program Director

 Dr. Nicole Hinrichs is the MBA Program Director at EHL Hospitality Business School. She also teaches in the EMBA program at EPFL in Lausanne and serves as a Visiting Reader at Imperial College London. Her academic experience includes roles at Columbia Business School and the Wharton School in the United States, as well as at ETH Zurich in Switzerland. Nicole earned her doctorate summa cum laude from the University of St. Gallen following several years as a strategy consultant and in senior strategic roles within the banking sector.
She teaches across undergraduate, master’s, PhD, and executive-level programs, including online courses, with a focus on transformational change, strategic decision-making, and entrepreneurship. 

Tessa Chaffey

Head of Alumni, EHL

Tessa Chaffey is the head of alumni at EHL. She is also a hospitality professional with more than two decades of experience across education, business development, and the hospitality industry. A graduate of EHL, she has built an international career driven by a strong commitment to people, purpose, and lifelong learning. 

 

 

David Schnarch

David Schnarch

sarah eissa

Sarah Eissa

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Thamiris Santos Leite

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 Dr. Nicole Hinrichs

Tessa Chaffey

Tessa Chaffey

David Schnarch sarah eissa 1745358665250 professor-nicole-hinrichs Tessa Chaffey
David Schnarch sarah eissa 1745358665250 professor-nicole-hinrichs Tessa Chaffey

Why our event is for you?

Anyone weighing an MBA in hospitality, service, or the experience economy, whether you’re already in the industry and ready for a bigger role or coming from another sector entirely. Come with a question. Leave with an answer.



Event Registration

The event is free of charge.