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Solutions for Organizations

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Empower your organization with tailored solutions

We are a strategic education partner for organizations - helping you to develop your people, address your challenges, and transform your business practices.
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Transformational learning and business solutions

Designed to meet your business needs and desired outcomes

Co-created with you, for you.

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Develop your people

Custom Executive Education

Our bespoke education programs are specifically designed to complement your organization's existing learning and development strategy, ensuring that your talent pool is continuously growing and evolving. With our tailored approach, we can help you identify and address any skill gaps or areas for improvement, while also providing your employees with the tools and resources they need to succeed. Whether you're looking to enhance your team's technical expertise or foster their leadership skills, our customized programs can help you achieve your goals and drive your business forward.

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Inspire your teams

Management Workshops & Seminars

Our educational and experimental workshops and seminars are tailored to engage and inspire your management teams. With interactive interventions and experiences facilitated by our expert faculty and practitioners, our programs aim to provoke new ideas and foster team collaboration. Our workshops and seminars are designed to be both fun and informative, providing an educational experience that will leave your team feeling motivated and energized.

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Transform your organization

Hospitality & Service DNA Solutions

Our end-to-end solutions are designed to help your organization achieve maximum service excellence. From start to finish, we work with you to identify your unique needs and develop customized strategies that address them. Whether you're looking to transition from a product to a service business model, improve customer satisfaction, boost your sales performance, or enhance your overall brand reputation, our team of experts work with your people to deliver results.

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work with faculty and students

Research Collaborations

EHL is a University of Applied Sciences specializing in research to solve-real world challenges. Our faculty conduct research across diverse managerial disciplines, covering themes such as Human Interaction, Human Resources,  Leadership, Organizational Behavior, Finance & Real Estate, Revenue Management, Marketing, Sustainability, Innovation, Entrepreneurship, and Strategy. 

Opportunities for collaborative research range from student projects, to dedicated applied research projects by faculty members, or sponsorship of a long-term research institute at EHL. 

Research Institutes

Our research institutes partner with organizations to tackle industry and societal issues. By sponsoring a research lab, organizations collaborate with our faculty and experts to find solutions and innovative ideas to advance business practices.

 

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Student Capstone & Research Projects

Engage with our students on a project to tackle a real business challenge that is specific to your organization. Benefit from students’ out of the box thinking and innovative recommendations and field-test talent in the process.

 

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Our clients & partners

We are trusted by diverse organizations from varying industries where hospitality competences, people, and service matter. 

Zeiss
Ministry of Tourism - Saudi Arabia
Migros Bank
Cargill
La Prairie
MSC
Swiss
Coca-cola HBC
Bunyan
Bicester Collection
Bicester Collection
CGN
Raffeisen Bank
Pernod Ricard
IWC
CII
Bugatti
Cleveland Clinic
Audi
Beijing Tourism Group
Audemars Piguet
BCV
Emirates Airlines
Affidea
Emil Frey
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Let us know how we can help you.

Contact our team so we can work with you on a solution tailored to your specific needs.

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from our blog

Insights

consumer behavior
EHL Advisory Services

Understanding consumer behavior: how to influence the decision-making process

Understanding the consumer decision-making process is integral to influencing the outcome of consumer behavior. The consumer cannot be viewed as an abstract, making random decisions based upon convenience, opportunity or chance. Rather, there is...

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Customer Experience Quality
EHL Advisory Services

Customer Experience Quality Assessment - the essential experiences

Defining and cultivating customer essential experiences is a growing priority for any marketeer. The notion of experience is emerging as a basis for crafting high quality client services and meaningful, long-lasting relationships. As the world...

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EHL Advisory Services

Customer Service vs. Customer Experience: Key differences

Terms such as “customer service” and “customer experience” are commonly misinterpreted and interchangeably used. Similar as they may sound, both vastly differ in meaning. Knowing the difference between these two seemingly equal terms will empower...

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Illustration of team members during a meeting
EHL Advisory Services

Servant Leadership: What type of leader are you?

Engaging in servant leadership can promote empowerment in your employees and secure better outcomes for your business. Are you ready to make an important mind shift regarding the professional working paradigm and figure out what kind of leader you...

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service profit chain
EHL Advisory Services

The importance of the Service Profit Chain

The Service Profit Chain establishes relationships between profitability, customer loyalty, and employee satisfaction, loyalty, and productivity. The basic principle of the Service Profit Chain theory is based on the fact that customer satisfaction...

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    EHL Hospitality Business School
  • Route de Berne 301
    1000 Lausanne 25
    Switzerland

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