Over the past decades, the hospitality industry has witnessed the emergence of new consumer expectations and behaviors. Customers now seek personalized and connected experiences, transforming how hotels and restaurants must design their offerings. EHL Graduate School's "Hospitality Concepts Strategy" course addresses this evolution by exploring innovative concepts and equipping professionals to anticipate future trends.
Discover the insightful journey of a hotel general manager as she shares expertise on hotel management, strategic marketing, and successful branding strategies through the "Hospitality Concept Strategy" course. Learn how it enriched her understanding of industry-specific concepts and empowered her to enhance guest experiences, build professional networks, and infuse passion and enthusiasm into her hospitality approach.
Experience how Wael Mashini, an architect driven by passion, underwent a transformative journey with the "Hospitality Concept Strategy" course. Witness his story of how the program enriched his approach to hospitality design, inspiring him to reimagine guest experiences, spatial design, and narrative storytelling. Dive into Wael's testimonial and discover how this course propels professionals like him to new heights in the dynamic field of hospitality.
Embark on a journey with a seasoned hospitality expert who will guide you through the intricate process of creating a unique hotel concept. Delve into strategic positioning among competitors and the selection of key collaborators, from architects to mixologists. The Hospitality Concept Blueprint serves as a crucial tool, blending storytelling, customer appeal, spatial design, and cultural identity to authentically resonate with guests. Uncover essential insights and strategies that redefine success in hospitality design and marketing in the first video of a series.
Join Youri Sawerschel in the second episode of our series as we delve into the complexities of creating a new hotel, restaurant, bar, or shared office concept. Learn to avoid the top three mistakes commonly made in hospitality projects, from the temptation to start with interior design to the importance of truly knowing your customers and using unique, on-the-ground insights. Discover essential strategies to ensure your concept resonates authentically with guests and stands out in the competitive market.
Explore the third video of our Hospitality Concepts series as we delve into the pivotal role of storytelling in brands like Big Mama, Soho House, and WeWork. Discover why a compelling narrative is crucial for your business and learn three practical tips to craft your own unforgettable story.
Learn the essentials of hospitality design, spatial planning, and brand positioning from expert Youri Sawerschel. Discover tips and strategies to create captivating spaces and elevate your brand.