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A trusted educational reference and partner for everyone believing in the power of people, we are committed to bringing advanced hospitality, service, and human-centric management skills to the world.

EHL Graduate School

What we do

 

We deliver impactful lifelong learning solutions in hospitality, service, and human-centric management. Through our education and research, we are thought leaders in these areas for the benefit of diverse service and product-based industry contexts. ​

 

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Hospitality Management

Training a new league of professionals and organizations in the art and science of hospitality management.

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Service Management

Providing expertise to lead service-based models in diverse industries and orchestrate excellent service experiences.

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Human-Centric Management

Championing the adoption of a new leadership and management approach founded on human-centric principles.

EHL Graduate School

Our Philosophy

 

We believe in the humanity of business, a philosophy born out of our 130 year heritage as a premier hospitality and service management educator. Our education focuses on engaging people’s minds, hearts, and hands to orchestrate human-centric strategies that create, capture, and share value.​

In the battle between short-term survival and long term development, profits often reign over people. In most industries today, investors, customers, and employees demand more. 

Being human-centric means prioritizing customers and consumers, the leaders and employees at the heart of organizations, as well as society at large. Those subscribing to this management and leadership philosophy recognize how the power of people can be harnessed to create real impact. 

 

 

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EHL’s Systemic

Model of Emotional Intelligence

The "EHL's Systemic Model of EI" outlines how to cultivate Emotional Intelligence within a learning organization.
  • Emotion Recognition: Recognizing and acknowledging emotions in oneself and others.
  • Emotion Understanding: Recognizing the causes and consequences of emotions.
  • Emotion Regulation: Managing and controlling emotional responses effectively.
  • Emotion Management: Taking control of one's own emotional responses and assisting others in doing the same.

    The model contains a feedback loop between IE Objectives and IE Assessment, which is supported by  Feedback, Reporting, and Training to ensure continual progress. This cyclical process ensures the continuous development and deployment of emotional intelligence skills.

EHL HOSPITALITY BUSINESS SCHOOL

Our history

EHL was founded in 1893 as the world’s first hotel management school with a first class of about 30 students based in Lausanne. Since then, we have grown to become a leading educator in hospitality & service management for diverse industries where people and service matter. 

We leverage our distinct roots in hospitality and service business management to provide meaningful learning contexts and experiences. Over the past 130 years, we have been pioneering a distinctive teaching approach based on the belief that people learn better through concrete hands-on experience. Our courses are firmly anchored in business realities and enhanced with sensory, experiential, and social learning methods for real-world impact. 

Learn more about EHL over the years
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EHL Graduate School

Awards & Rankings

 

EHL consistently ranks among the world’s leading universities for hospitality management. We have received multiple awards for outstanding excellence based on criteria such as academic quality, employer reputation and contributions to academic research.

Learn more about EHL awards & rankings
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#1

University in Hospitality & Leisure Management, 2019-2023


QS World University Rankings
#2

Best Master's in Hospitality Management, 2022


Eduniversal Worldwide Ranking
#5

Among Business & Management Schools in Switzerland, 2022 & 2023


QS Rankings for Business ...

Accreditations & Memberships

AACSB, Worldwide

We are delighted to share that EHL has been awarded the esteemed AACSB Business accreditation, demonstrating our unwavering commitment to excellence in education, research, and innovation within the field of hospitality management. With AACSB being the world's largest business education network, this accreditation places EHL in a select category of institutions with global recognition.

This accomplishment highlights our distinct position and commitment to leading the field of hospitality management education. It serves as a testament to the high quality of our programs, faculty, students, and alumni, demonstrating our ongoing commitment to fostering growth, nurturing excellence, and shaping the future of the hospitality industry.

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Swiss roots, globally connected. 

Our locations

Beyond our world-class campuses in Switzerland and Singapore, and our offices in India and China, we also teach 100% online and meet our clients to deliver courses in diverse locations around the world. 

 

EHL Campus Lausanne
EHL Campus Passugg
EHL Campus Singapore
Switzerland Office
China Office
India Office
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Our flagship campus offers a unique combination of academic, practical learning, fine dining, and leisure facilities. A space for inspiration and platform for spontaneous interactions between students, professors, and visitors from many backgrounds.

 

Route de Berne 301
1000 Lausanne 25
Switzerland

 

Discover the campus

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The EHL campus in Passugg is home to the Swiss School of Tourism and Hospitality. It is located in a former Belle Epoque hotel in Switzerland's #1 tourism region, with the most 4* and 5* hotels in the country. The campus has a boutique atmosphere and small class sizes, with breathtaking views of the mountains and surroundings of Chur, the oldest city in Switzerland.

 

Hauptstrasse 12
7062 Passugg
Switzerland

 

 

Discover the campus

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This campus offers the ideal setting for Executive Education programs in the heart of Asia. The campus is located near the Tanglin area, for the perfect balance between convenience, calm and city life.

 

3 Lady Hill Rd
Singapore 258672

 

Discover the campus

Our headquarters, attached to our flagship EHL Campus Lausanne.

 

Route de Berne 301
1000 Lausanne 25
Switzerland

 

Local offices for our Hospitality & Service DNA Solutions team in Beijing and Shanghai.

Beijing

Unit 02, 10th floor,
China World Office 1
No. 1 Jianwai Avenue
Chaoyang District
Beijing, China 100004
Phone: +86 10 6505 7997

Shanghai

A3007 Gubei SOHO,
No. 188 Hongbaoshi Road
Changning District
Shanghai, China 201103
Phone: +86 21 6095 89 12

Home to our Hospitality & Service DNA Solutions team in India.

 

WeWork, The Galaxy Hotel
Office Number 02-107
Behind 32nd Milestone, Sector 15
Gurugram
Delhi-NCR 122001, India
Phone : +91-97176 29292

    EHL Hospitality Business School
  • Route de Berne 301
    1000 Lausanne 25
    Switzerland

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