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Health & Well-being at work
Workplace stress and burnout are being flamed by crises and increasing pressure on the workforce. In the meantime, the world is going through a talent revolution – forcing us to re-think what matters when it comes to work. Leaders have an influential role in the health of their people, and the benefits of improving well-being have significant implications for business outcomes. Beyond performance in the workplace, this is also about personal well-being in life. Explore how we foster mind, body, and sense of purpose in individuals, teams, and organizations.
Future of Hospitality
In the face of transformation triggered by world events, technological advances, and social changes, the hospitality industry is subject to constant changes. To survive and thrive, decision-makers must navigate the industry’s dynamic landscape, tackling diverse issues related to labor and talent management, technology, new business models, sustainability, and evolving customer expectations. Discuss these critical issues to future-proof your organization.
Service Excellence & Value Creation
Customer Experience Management
In today's competitive landscape, delivering exceptional experiences for customers has become a key differentiator for brands. These customer-facing events, known as signature service moments, allow the brand to come to life and make a lasting impact on clients. However, creating these memorable experiences requires careful planning, training, and flawless execution by the brand and its employees.
Drawing inspiration from industry leaders such as Apple, Starbucks, Disney, and Ritz-Carlton and building upon theories in human motivation, this program empowers organizations to define, plan, and implement consistent brand experiences that drive customer loyalty and engagement.
EHL Experience
Our seminars are hands-on and make advantage of the creative spaces on our campuses to encourage experimentation and sensory learning. The EHL facilities range from classrooms and board rooms to experimental kitchens, wine laboratories, dining outlets, sports facilities, and an underground Carnotzet. We use these spaces creatively - think of an EHL faculty and chef-led class on business creativity taking place in the dining room.
Reverse mentoring sessions with EHL students can be incorporated into our seminars as a way to draw inspiration from the next wave of leaders.
Our state-of-the-art campuses, where our seminars are held, give you access to distinctive locations, top-notch food, professional events, and catering services.
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Professional Kitchen Utensils Recommended by EHL's Chefs
At EHL, we operate professional kitchens across fine-dining, catering, and educational environments. The recommendations in this guide are based on the experience of chefs and instructors who work with these tools daily. What follows is a practical...
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Sustainable Menus Start with Structure
Most sustainable menus fail because the operational reality behind them can’t realize what’s on the page. Rather than debating which ingredients are ‘good’ and ‘bad’, this article looks at how menu structure influences waste, complexity, cost...
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AI in Restaurant Kitchens: What to Automate, What to Keep Human
In this article, you will not read about whether AI can replace chefs, but about how it can help with kitchen bottlenecks, while protecting your business identity and the heart of hospitality: humans. AI in Restaurants Is About Operations, Not...
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