Workplace stress and burnout are being flamed by crises and increasing pressure on the workforce. In the meantime, the world is going through a talent revolution – forcing us to re-think what actually matters when it comes to work. Leaders have an influential role in the health of their people, and the benefits of improving wellbeing have significant implications for business outcomes. Beyond performance in the workplace, this is also about personal well-being in life. Explore how we foster mind, body, and sense of purpose in individuals, teams, and organizations.

In today's competitive landscape, delivering exceptional experiences for customers has become a key differentiator for brands. These customer-facing events, known as signature service moments, allow the brand to come to life and make a lasting impact on clients. However, creating these memorable experiences requires careful planning, training, and flawless execution by the brand and its employees.

Drawing inspiration from industry leaders such as Apple, Starbucks, Disney, and Ritz-Carlton and building upon theories in human motivation, this program empowers organizations to define, plan, and implement consistent brand experiences that drive customer loyalty and engagement.