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Webinar Human-Centered Digitalization (MiHM)

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Program

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Discover the Human-Centered Digitalization Specialization!

Join our webinar to learn how this Master’s in Hospitality Management specialization equips you to lead human‑centered digital innovation and shape meaningful, tech‑enhanced service experiences across the hospitality and service industries.

You’ll explore how the program helps you understand emerging technologies through a human‑experience lens, design experience‑driven digital strategies, and apply data and AI insights to solve real organizational challenges.

You’ll also get a glimpse into the immersive elements of the specialization, including the Field Trip and Concept Week, where you explore cutting-edge digital environments and apply your knowledge in real-world scenarios, ensuring you are job-ready from day one.

Hear directly from a current student as he shares his academic journey, why he chose this path, and how it’s shaping his career opportunities.

Register now!

Key facts

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Duration
40 minutes

 

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Location
Online (Microsoft Teams)

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Format 
Webinar (online)

 
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Event Date 
March 19th, 2026 (12:00 - 12:40 pm CET)

 

 

What will you gain?

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Program Insights

Get an overview of the Human-Centered Digitalization specialization in our Master's in Hospitality Management, including curriculum specifics, program structure, and unique learning opportunities.

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Student Testimonial

Hear firsthand from a current student who is already putting the lessons from this specialization into practice, offering real-world insights, personal reflections, and inspiration for your own journey in hospitality and service industries.

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Interactive Q&A Session

Engage directly with the Specialization Director and MiHM Student to ask your questions and gain clarity on how the program can align with your career goals.

 

Program

1

12:00 - 12:20 Presentation by Specialization Director

2

12:20 - 12:30 Student Testimonial

3

12:30 - 12:40 Q&A

Meet our speakers

Dr. Alessandro Inversini

Full Professor & Specialization Director

Alessandro Inversini is an accomplished academic expert in Digital Transformation primarily applied to the field of Travel, Tourism and Hospitality. Dr. Inversini serves as Full Professor in Marketing at EHL Hospitality Business School; this role involves not only teaching but also leading local, national, and international research initiatives and projects exploring the impacts of human-centered digital transformation in society with a clear focus on hospitality and tourism.

Alessandro’s career has always been marked by a blend of academic pursuits and practical experience, which included collaborations with various international organizations and businesses in the travel field.

Alessandro is currently the director of the Resilient Tourism project, a Swiss initiative funded by Innosuisse under the Flagship action aiming at supporting the datafication of the Swiss travel sector to boost its competitiveness. Thanks to this project and to several other collaborations, Alessandro uses his academic expertise to consult services businesses in their digital transformation journeys, always stressing the role of the human being as central in every technological progress.

Mathis Gandolphe

MiHM Student

Passionate about outdoor sports, Mathis is always eager to learn—whether it’s kitesurfing or exploring how the world is evolving and how we can adapt to it. Having lived in four different countries and coming from a hospitality background, he thrives in multicultural environments and enjoys working with people from all over the world.

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Dr. Alessandro Inversini

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Mathis Gandolphe

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Why our event is for you?

If you're interested in the EHL Master's in Hospitality Management, this event is a key opportunity to understand the program.

Explore the Human-Centered Digitalization specialization, meet specialization director and a student who follows the specialization right now, discover how MiHM can equip you with the skills to lead and innovate in the hospitality and service industries.

Event Registration

The event is free.