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General Managers at Accor

Leadership in Hospitality

Explore the journeys of two Accor leaders redefining employment leadership in hospitality. Through challenges of team diversity, collaboration, and mentorship, they reveal how good leadership—rooted in adaptability, emotional intelligence, and people-first principles—drives success, elevates guest experiences, and fuels thriving organizations in a dynamic global arena.

Hospitality Excellence

Building conncections and Inspiring Growth

"You need to learn how to build a team, how to create a vision, how to align this team behind that vision, how to develop talent, keep talent, how to recognize efforts, and how to be humble as well."

Michael Goetz

General Manager, Mövenpick Hotel Jumeirah Beach

"Leadership is about creating a safe and collaborative environment where everyone feels valued and empowered to thrive."

Schamne Julia

Cluster General Manager of Adagio Dubai Deira, Ibis Styles Dubai Deira, and Mercure Dubai Deira

EHL Executive Education

Hotel General Management Program

EHL’s Hotel General Management Program empowers hospitality leaders to excel in a people-first industry. Designed for aspiring and current managers, this program equips you with the skills to navigate the complexities of hospitality while driving performance and innovation. Through a comprehensive curriculum blending online learning and on-campus immersion, you will develop leadership acumen, operational expertise, and strategic vision. Tailored to address real-world challenges, the program combines expert-led sessions, personalized coaching, and practical case studies to ensure actionable outcomes.

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FROM OUR BLOG

Insights

Business Management

How to be a Successful Hotel General Manager

In the current climate, hoteliers are constantly seeking ways to become better hotel managers, opportunities to advance their careers and distinguish themselves in what is a competitive industry. This blog serves as a vital resource for hotel...

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Business Management

Leadership development in Hotel Management

EHL’s new Hotel General Management Program aims to help professionals progress in their careers by enhancing their management, leadership and personal skills. Stéphane Haddad, director of the program, explains the impetus behind it in the following...

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A Hotel Manager seeking career progression

Business Management

Exploring Career Pathways After Hotel Management

Are you a hotel manager contemplating your next career move? You're in the right place. The hospitality industry offers diverse career progression opportunities for individuals with strong management skills and a passion for service excellence. This...

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EHL Hospitality Business School

Route de Berne 301
1000 Lausanne 25
Switzerland