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Introduction to Hospitality Management in the 21st Century

The hospitality industry is one of the most attractive, fast growing and highly competitive industries in the world. This course provides you with an overview of hospitality fundamentals, as well as the current state of the industry in the 21st century.

Next Dates

20-01-2025

Enroll

17-03-2025

Enroll

05-05-2025

Enroll

18-08-2025

Enroll

13-10-2025

Enroll

17-11-2025

Enroll

More dates

Introduction to Hospitality Management in the 21st Century

The Hospitality Management in the 21st Century course provides students with an in-depth look at the current state of the industry. The course explores the diverse facets of the hospitality industry, including hotels and resorts, F&B operations, financial and marketing aspects, as well as operational and strategic challenges.

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Why Take This Course?

  • The course is composed of recorded videos, exercises, and readings offering you a solid overview of the current state of the hospitality.
  • The content is based on the modules delivered in EHL’s MBA in Hospitality program.

Course content

Picto Simple
9 Lecture Videos
Picto Simple
2 Reading

Learning Journey

2 weeks online courses

Learning facilitators available for participant support 100% online, self-paced, and accessible whenever and wherever Certificate of Completion delivered by EHL Hospitality Business School Course content curated by EHL faculty and experts.

- Industry origins and history  
- Industry top players  
- Growth and disintegration of the industry value chain  
- Reasons for value dis/integration  
- Stakeholder interests, conflicts, and inconveniences  
- Main options for a hotel asset  
- Consumer behavior  
- Millennials, social media, and the sharing economy  
- Manifestation of evolving behavior in the industry

The assessment can range from multiple choice quizzes (MCQ) to more open-response evaluations, like a case study.

Is this course right for me?

A Program Advisor will get back to you with feedback or suggestions.

Who should apply?

This course is designed any person who would like to get an overview of the Hospitality in the 21st century. 

Admission Criteria

There are no admission requirements to enroll to this course.

Admission Process

To enroll, choose the desired intake and fill in your personal details. You will receive an email with the payment link. You are accepted in the course only upon receipt of payment.

Deadline

We must receive payment at least five days before the start of the course. Late enrollments can be accepted on a case-by-case basis.

Apply Online

Choose your intake :

20-01-2025

Enroll

17-03-2025

Enroll

05-05-2025

Enroll

18-08-2025

Enroll

13-10-2025

Enroll

17-11-2025

Enroll

More dates

Cost

CHF 360

FAQ

Most asked question

Payment methods

  • You will be able to pay through the payment platform Flywire which provides various payment methods, no hidden bank fees and offers favorable exchange rates. The link to the payment platform will be provided after the enrollment form.

Course structure

  • The course is available for self-study over a 2-week period.
  • Each course is composed of recorded videos, interactive exercises, and readings. The course is delivered fully online, allowing participants to study when they want.

Course content

  • A couple of days before the start of the course, you will receive your credentials to join the learning platform. EHL has developed an internal learning management system based on Moodle.

Final assessment

  • At the end of the 2-week course, participants are required to take a final assessment. Upon successfully passing the assessment, participants get a certificate of completion from EHL.
  • Depending on the course, the assessment may range from multiple choice quizzes (MCQ), where only one answer is correct, to more open response evaluations, like a case study.
  • To successfully pass the assessment, participants must get a minimum of 60% of the total points available. You can either PASS or FAIL a certificate, no numerical grades will be officially reflected in the certificate.

Retakes

  • Retakes are not available at the end of a program if you fail the final assessment. If you wish to retake the final assessment, you need to re-enroll for the next available session.

Connecting to the platform

  • A couple of days before the start of the course, participants will receive their credentials by email and will be required to first change their password before being able to join our learning platform Moodle.

Three certificates of completion

  • A certificate of completion, delivered by EHL, can be obtained at the end of each 5-week course, providing each final assessment is successfully passed.
  • Each certificate of completion is delivered electronically (secured pdf) with a unique ID associated to the participant. If a final assessment is failed, no certificate or document related to that course is delivered. Each course is independent from one another; failing a final assessment on one course has no implication on the other courses.

AEHL member discount

  • AEHL members are entitled to the alumni discount. To benefit from the discount, participants must enter their AEHL number in the discount field in the enrollment form. Please note this course already has a 10% discount applied. For full details about, please check the EHL Alumni Connect platform.

Upgrade to an MBA in Hospitality

  • The course content leverages the content of EHL's MBA in Hospitality program. Participants who have enrolled and paid for a 15-week online course, and who wish to join the MBA program, will get a discount on the MBA tuition and fees. In order to join the MBA program, participants must go through an application process.