Online
The hospitality industry is one of the most attractive, fast growing and highly competitive industries in the world. This course provides you with an overview of hospitality fundamentals, as well as the current state of the industry in the 21st century.
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The Hospitality Management in the 21st Century course provides students with an in-depth look at the current state of the industry. The course explores the diverse facets of the hospitality industry, including hotels and resorts, F&B operations, financial and marketing aspects, as well as operational and strategic challenges.
Course highlights
Learning facilitators available for participant support 100% online, self-paced, and accessible whenever and wherever Certificate of Completion delivered by EHL Hospitality Business School Course content curated by EHL faculty and experts.
Course Details
- Industry origins and history
- Industry top players
- Growth and disintegration of the industry value chain
- Reasons for value dis/integration
- Stakeholder interests, conflicts, and inconveniences
- Main options for a hotel asset
- Consumer behavior
- Millennials, social media, and the sharing economy
- Manifestation of evolving behavior in the industry
Final assessment
The assessment can range from multiple choice quizzes (MCQ) to more open-response evaluations, like a case study.
Certificate of Completion
A Program Advisor will get back to you with feedback or suggestions.
This course is designed any person who would like to get an overview of the Hospitality in the 21st century.
There are no admission requirements to enroll to this course.
To enroll, choose the desired intake and fill in your personal details. You will receive an email with the payment link. You are accepted in the course only upon receipt of payment.
We must receive payment at least five days before the start of the course. Late enrollments can be accepted on a case-by-case basis.
Choose your intake :
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Cost
CHF 360
Most asked question
Payment methods
EHL uses the payment platform Flywire, which provides various payment methods, has no hidden bank fees, and offers favorable exchange rates. The link to the payment platform will be provide after the enrollment form.
Course structure
The 15-week course is a bundle of three individual 5-week courses. Each individual course is structured as following:
- four weeks of course content
- one week for the final assessment
The advantage of signing up to a the bundle of three courses is the 10% discount, already applied (CHF 5,940 instead of CHF 6,600)
Course content
The course is composed of recorded videos, interactive exercises, case studies and executive interviews.
The content is based on the modules delivered in EHL’s MBA in Hospitality program.
Final assessment
At the end of each 5-week course, participants are required to take a final assessment. Upon successfully passing the assessment, participants get a certificate of completion.
Depending on the course, the assessment may range from multiple choice quizzes (MCQ), where only one answer is correct, to more open response evaluations, like a case study.
To successfully pass the assessment, participants must get a minimum of 60% of the total points available. You can either PASS or FAIL a certificate, no numerical grades will be officially reflected in the certificate.
Retakes
Retakes are not available at the end of a program if you fail the final assessment. If you wish to retake the final assessment, you need to re-enroll for the next available session.
Connecting to the platform
A couple of days before the start of the course, participants will receive their credentials by email and will be required to first change their password before being able to join our learning platform Moodle.
Three certificates of completion
A certificate of completion, delivered by EHL, can be obtained at the end of each 5-week course, providing each final assessment is successfully passed.
Each certificate of completion is delivered electronically (secured pdf) with a unique ID associated to the participant.
If a final assessment is failed, no certificate or document related to that course is delivered. Each course is independent from one another; failing a final assessment on one course has no implication on the other courses.
AEHL member discount
AEHL members are entitled to the alumni discount. To benefit from the discount, participants must enter their AEHL number in the discount field in the enrollment form.
Please note this course already has a 10% discount applied. For full details about, please check the EHL Alumni Connect platform.
Upgrade to an MBA in Hospitality
The course content leverages the content of EHL's MBA in Hospitality program. Participants who have enrolled and paid for a 15-week online course, and who wish to join the MBA program, will get a discount on the MBA tuition and fees. In order to join the MBA program, participants must go through an application process.