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Introduction to Hospitality Management in the 21st Century

The hospitality industry is one of the most attractive, fast growing and highly competitive industries in the world. This course provides you with an overview of hospitality fundamentals, as well as the current state of the industry in the 21st century.

Next Date

19 February 2024

Enroll

20 May 2024

Enroll

19 August 2024

Enroll

18 November 2024

Enroll
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Delivery

Online
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Credentials

Certificate of Completion
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Duration

2 weeks / 4-5 hours per week
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Language

English
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Price

CHF 360

Introduction to Hospitality Management in the 21st Century

The Hospitality Management in the 21st Century course provides students with an in-depth look at the current state of the industry. The course explores the diverse facets of the hospitality industry, including hotels and resorts, F&B operations, financial and marketing aspects, as well as operational and strategic challenges.

Why Take This Course?

  • The course is composed of recorded videos, exercises, and readings offering you a solid overview of the current state of the hospitality.
  • The content is based on the modules delivered in EHL’s MBA in Hospitality program.

Course content

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9 Lecture Videos

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1 Interactive Exercises
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2 Reading

Learning Journey

2 weeks online courses

  • Learning facilitators available for participant support
  • 100% online, self-paced, and accessible whenever and wherever
  • Certificate of Completion delivered by EHL Hospitality Business School
  • Course content curated by EHL faculty and experts 

Topics List 

History  

  • Industry origins and history 
  • Industry top players 
  • Unique industry characteristics

Growth and disintegration of the industry value chain 

  • Reasons for value dis/integration 
  • Stakeholder interests, conflicts, and inconveniences 
  • Main options for a hotel asset 

Consumer behavior 

  • Millennials, social media, and the sharing economy 
  • Manifestation of evolving behavior in the industry 

The assessment can range from multiple choice quizzes (MCQ) to more open-response evaluations, like a case study. 

Is this course right for me?

Send us your profile details and a Program Advisor will get back to you with a feedback of which courses should be best suited for you.

Who should apply?

This course is designed any person who would like to get an overview of the Hospitality in the 21st century. 

Admission Criteria

There is no admission requirement to enroll in this course. 

Admission Process 

To enroll, choose the desired intake and fill in your personal details. You will receive an email with the payment link. You are accepted in the course only upon receipt of payment. 

Deadline 

We must receive payment at least five days before the start of the course. Late enrollments can be accepted, but with no guarantee of attendance. 

Apply Online

Choose your intake :

19 February 2024

Enroll

20 May 2024

Enroll

19 August 2024

Enroll

18 November 2024

Enroll

Cost

CHF 360

FAQ

Most asked question

Course structure

  • The course is available for self-study over a 2-week period. 

  • Each course is composed of recorded videos, interactive exercises, and readings. The course is delivered fully online, allowing participants to study when they want. 

Course content

A couple of day before the start of the course, you will receive your credentials to join the learning platform. EHL has developed an internal learning management system based on Moodle. 

Payment methods

You will be able to pay through the payment platform Flywire which provides various payment methods, no hidden bank fees and offers favorable exchange rates. The link to the payment platform will be provided after the enrollment form.

Final Assessment

  • At the end of the 2-week course, participants are required to take a final assessment. Upon successfully passing the assessment, participants get a certificate of completion from EHL. 

  • Depending on the course, the assessment may range from multiple choice quizzes (MCQ), where only one answer is correct, to more open response evaluations, like a case study. 

  • To successfully pass the assessment, participants must get a minimum of 60% of the total points available. You can either PASS or FAIL a certificate, no numerical grades will be officially reflected in the certificate

Retakes

Retakes are not available at the end of a program if you fail the final assessment. If you wish to retake the final assessment, you need to re-enroll for the next available session.