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Webinar Luxury Experience Management Specialization (MiHM)

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Program

Speaker

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Behind every unforgettable luxury experience is smart strategy and flawless service. Luxury Experience Management Specialization in the Master’s in Hospitality Management (MiHM) takes you inside the world of high-end hospitality and retail, teaching you how to anticipate guest expectations, craft bold concepts, and create experiences that set top brands apart.

In our webinar, you’ll get an in-depth look at how the specialization combines practical projects, industry collaborations, and strategic insights to prepare you for success in the fast-paced world of luxury.

You’ll also have the opportunity to hear from a student who will share her personal journey, explaining how the program helped her refine her expertise, gain confidence in strategic decision-making, and open doors to exciting opportunities across the luxury industry.

Don’t miss this chance to explore how EHL can help you transform your passion for hospitality into expertise in the luxury segment. Reserve your spot today.

Key facts

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Duration
40 minutes

 

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Location
Online (Microsoft Teams)

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Format 
Webinar (online)

 
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Event Date 
December 8th, 2025 (12:00 - 12:40 pm CET)

 

 

What will you gain?

Luxury-Hospitality

Program Insights

Get an overview of the Luxury Experience Management Specialization in our Master's in Hospitality Management, including curriculum specifics, program structure, and unique learning opportunities.

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Student Testimonial

Hear from a current MiHM student in the Luxury Experience Management track as she shares how the program is shaping her vision and unlocking new possibilities in luxury industry.

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Interactive Q&A Session

Engage directly with the Specialization Director and Student to ask your questions and gain clarity on how this track can align with your career goals.

 

Program

1

12:00 - 12:15 Presentation by the Specialization Director

2

12:15 - 12:25 Alumna Testimonial

3

12:25 - 12:40 Q&A

Meet our speakers

Dr Florent Girardin

Specialization Director

Dr. Florent Girardin, an accomplished scholar, holds a PhD from HEC Lausanne and has consistently demonstrated his profound expertise in the realm of luxury.

Driven by a passion for unraveling the intricacies of consumer behavior, Florent's academic research delves deeply into consumers' responses to brand and product positioning strategies, with a particular focus on the brand authenticity, which has garnered considerable attention in both academic and industry circles.

His research goes beyond traditional boundaries, drawing insights from philosophy, sociology, and psychology to provide a comprehensive understanding of the mechanisms that underpin consumers' attitudes toward brands and products, as well as how these attitudes manifest themselves in various aspects of consumers' lives.

Dr. Girardin shares his vast knowledge through courses in Hospitality Marketing and Luxury Brand Management. His scientific work has appeared in major journals such as "Journal of Consumer Psychology" and "Psychology and Marketing." Furthermore, he has used his experience as a Growth Driver at PwC Switzerland to broaden his practical knowledge of the luxury industry.

Rebecca Emsalem

MiHM Student

After living in New York for ten years, Rebecca joined EHL to pursue a Master’s in Luxury Hospitality Management.

She holds a Bachelor’s degree in Strategic Design and Management from Parsons School of Design, where she developed a deep interest in the intersection between strategy and creativity. Her experience working for a caviar brand in the U.S. sparked a strong fascination with the world of luxury hospitality, motivating her to further specialize in this field.

At EHL, she has been an active member of the JEHL committee, translating strategic insights from class into real-world consulting projects. 

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Dr. Florent Girardin

Emsalem Rebecca Fortunée Félicie Martha-NAR68457 (1)

Rebecca Emsalem

professor-girardin-florent Emsalem Rebecca Fortunée Félicie Martha-NAR68457 (1)

Why our event is for you?

If you're interested in the EHL Master's in Hospitality Management, this event is a key opportunity to understand the program.

Explore the Luxury Experience Management specialization, meet faculty and an alumnus who has turned his passion for hospitality into successful careers, and discover how the MiHM can equip you with the skills to lead and innovate in the hospitality and service industries.

Event Registration

The event is free.