In recent years, luxury brands have recognized the importance of providing exceptional customer experiences to retain their loyal customer base and attract new ones. They have increasingly been turning to hospitality professionals to help them achieve this goal. Hospitality professionals bring a wide range of skills and knowledge to the table, including expertise in customer service orientation, creative service design and delivery excellence. They are skilled at creating memorable moments that leave a lasting impression on customers, from personalized welcome messages to curated events that showcase a brand's products in unique and exciting ways. They also have experience in managing the customer journey, ensuring that each touchpoint with the brand is seamless and enjoyable.

The Luxury Hospitality Management Summer School 2024, a joint initiative by HEC Paris and EHL Hospitality Business School (EHL), builds on this reality. It offers a unique opportunity for young professionals, Masters students, recent graduates, and current University-level students to learn about brand management, customer orientation, service design and delivery in connection with luxury hotels and fine-dining restaurants. The curriculum includes sessions with expert faculty and practitioners, examining real-life cases, and engaging in discussions on current challenges faced by the luxury hospitality industry. Participants will gain skills and knowledge required to succeed in the luxury hospitality sector, including the commitment to excellence and personalized customer service.

This program is also designed to provide participants with the skills and knowledge required to succeed in the wider luxury industry. It will focus on commitment to excellence and personalized customer service, understanding the key rules and characteristics that define a luxury brand strategy, and acquiring the essential skills required for a successful career in the luxury business. Participants will also appreciate the challenges facing luxury brands in view of the social, cultural, and economic changes affecting the luxury and hospitality industries.

Program starting in 2024, dates to be confirmed



Why this Summer Program?

  • Gain hands-on experience. You will have the chance to interact with industry professionals, work with state-of-the-art technology and learn the ropes of the industry.
  • Network with industry professionals and make valuable connections that could lead to many opportunities in the future.
  • Enhance your resume, demonstrating your commitment to the industry and your willingness to invest in your education.
  • Learn about emerging trends, new technologies, dedicated business models,  and specific customer management.
  • Develop new skills. The hospitality industry requires strong interpersonal skills, such as communication, teamwork, and customer service. Participating in this program will help you develop these skills, which are valuable assets for any career.
6 chefs in an application kitchen and two people walking at EHL

Program learning objectives

  • Achieve familiarity with the luxury sector, and its key management principles
  • Understand the key specificities of the luxury hospitality business, including trends and best practices
  • Apply key management principles to make appropriate business decisions in the luxury hospitality sector
  • Describe and analyze the characteristics of exceptional guest services and cultivate a customer-focused and service-oriented mindset
  • Develop and formulate a strategy in the hospitality business based on market opportunities​​​

Is this summer program right for me?


Key Facts



To be confirmed 



To be confirmed



Certificate of Achievement



Week 1 in-person at HEC Paris, France
Week 2 in-person at EHL Hospitality Business School, Lausanne, Switzerland



Content overview


The Luxury Management Summer School 2024  is now open. Applications are currently accepted  through  HEC Paris online portal. Admissions for eligible candidates will be offered on a first-come, first-served basis until the programs reach capacity. We strongly advise submitting your application as soon as possible as certain programs tend to fill up quickly.



  • Academic background: minimum 1-year post-high school studies.
  • Motivation: demonstrated motivation for joining this summer program. How does participating in the program fit into your future goals or plans?
  • Proficiency in English: strong B2 level or, preferably, C1 level CEFR

Next dates

Program starting in 2024, dates to be confirmed


Secure your place now!

Questions? Contact us.

Program FAQ

The program fees include the price of tuition. This is 4,100 euros for young professionals, or 3,200 euros for full-time students.

Lodging, food & beverage, and transportation are not covered by the program fees and should be budgeted separately. Participants are responsible for making their own accommodation and travel arrangements for each campus. Campus housing options are available at both HEC and EHL but are not mandatory. 

This Summer School is open to young professionals, recent graduates, master's students, and current University-level students. You do not need to be a student at the time of the program to apply.

The summer program's teaching methodology is tailored to accommodate participants with varying ages and experience levels.

The program's average participant age is 23 years old. However, all participants must be at least 19 years old by the start of the program.

Applications are handled by HEC Paris directly on the online portal.

To apply for a seat in up to two of our summer programs, please submit your application online with all supporting documentation. Please note, all programs entail a full-time commitment, so participants can only attend one program per session.

We encourage you to apply early as programs will remain open on a space-available basis.

Required materials:

  • All official academic transcripts obtained
  • Résumé (CV)
  • Personal statement (if applying for merit-based scholarship)
  • Online application including short-essay questions
  • Non-refundable application fee of €50 per application. (1)
  • For all non-native English speakers: English language proficiency test score report (TOEFL or TOEIC or IELTS or Cambridge) or evidence (e.g., transcript) of coursework completed in the English language
  • In certain cases, the Admissions team can also grant a phone/Skype interview to evaluate English language proficiency. 

(1) Payment of the €50 fee per application occurs by credit card at the time of the online application.

Applications are assessed and admitted on a rolling basis for eligible candidates until the program is full. We therefore recommend applying early to ensure a place in the program. The admissions process is led by HEC Paris and will be closed on June 10, 2023 at the latest.
A Student Visa is not required for this course. However, participants who are coming from countries outside of the EU/EEA zone may require a Schengen visa to enter France and Switzerland. You are responsible for ensuring that you have the necessary travel permissions and documentation.

The Program Fees do not cover housing costs.

Accommodation at HEC Paris

During the first week at HEC Paris, staying on the 340-acre campus is recommended in order to fully experience campus life. Although on-campus housing is not mandatory, participants are encouraged to stay on-campus for €162.50 for five nights in a single room with an en-suite bathroom and basic furnishings.

The HEC Residence provides bedding and towels, but participants are responsible for bringing their own toiletries. Participants can choose to stay off-campus during the first week during the confirmation process.


Traveling to Lausanne

Participants are responsible for their own travel arrangements to the EHL campus in Switzerland. However, taking the direct train from Paris to Lausanne is recommended as it is sustainable and takes less than four hours.


Accommodation at EHL Campus Lausanne

During the second week at EHL Campus Lausanne, participants can choose to stay in modern accommodation buildings with the option of single or double occupancy. Single rooms have a single bed, basic furnishings, and an en-suite bathroom while double rooms have two single beds and share one en-suite bathroom. The prices per night are CHF70 for a single room and CHF90 for a double room, which is CHF45 per person. Bedding and towels are provided, and an ironing board and iron are available in the common laundry room.


  Single Double


 bedroom EHL

EHL bedroom

70 CHF 90 CHF
+ Breakfast (CHF 15 per person) +15 CHF +30 CHF
+ Lunch (CHF 40 per person) +40 CHF +80 CHF
+ Dinner (CHF 40 per person) +40 CHF +80 CHF


Additional information

  • Cleaning of the room is planned before arrival and after departure
  • There is no accompanied service to the residence/room (i.e. roomservice)
  • EHL Guest Wi-Fi is available everywhere on campus
  • Single room has a single bed with pillow and duvet, bedside lamp, and one closet with hangers and shelves, a desk, desk lamp, chair, and trash can. A mini fridge is also provided.
  • Towels and bed linens are provided
  • Ironing board and iron are available in the common laundry room free of charge

More information on the booking process for accommodation at EHL will be provided after admission.

Upon successful completion of the program, participants receive a Certificate of Achievement leading to 5 ECTS issued jointly by EHL Hospitality Business School and HEC Paris.

Team-based Project (70% of the final grade)

  • Pick a brand and create/imagine a hospitality experience
  • Other activities: store check & exhibition

Individual Assessment (30% of the final grade)

  • Online MCQ to be completed within 1 week after the end of the program
  • Questions related to all topics covered during both weeks.

This is an accredited program. Students seeking credit are encouraged to consult their home institution to validate the credit transfer.