Examples of topics to be discovered:
Hospitality
Service Excellence and value creation
Customer-centric transformation: aligning your business for exceptional customer experiences
Sustainability Leadership in Hospitality and Luxury
Marketing Analytics: hospitality data-driven strategy
Hospitality Technology Strategy & Digital Transformation
Luxury Brand Management
Hotel Asset Management
Designing hotels and restaurants concepts
Fundamentals of hospitality management in the 21st century
CRM and Customer Experience : Focus on AI usage
How to embrace your company’s values and become a true ambassador
Leadership, Culture, and Wellbeing
Leading in a multicultural environmentLeading diverse talent across generations: from compliance to inclusion
Health & Wellbeing at work for top performance
Kind Leadership and emotional intelligence
Business Creativity