Programs & Solutions
- Degree programs
- Executive Education for Individuals
- EHL Online
- Solutions for organizations
- Teaching & Education Programs
- Summer Program
- Study Tours
Faculty & Research
- FACULTY
- Research
Insights
About us

Webinar: Leading Through Stakeholder Complexity - Lessons from the Royal Savoy Lausanne

key facts

Program

Speaker

Join the Hotel General Management Experience

Explore how strategic stakeholder management and storytelling have shaped one of Switzerland’s most iconic hospitality properties. In this live session, Alain Kropf, General Manager of Royal Savoy Lausanne, will share insights from over a decade of leadership — from grand reopening to navigating the COVID-19 crisis and beyond.

Cristina Veites, Sales Manager at EHL, will walk you through the Hotel General Management program — from its structure and learning approach to the key benefits it offers for aspiring hospitality leaders.

You'll also have the chance to ask questions about both stakeholder management and the program itself, gaining valuable insights into how this learning experience can support your next career move.

Key facts

Duration
60 minutes

Location
Online (Microsoft Teams)

Format
Webinar (online)

Event Date
May 23th 2025 (09:00 - 10:00 am CET)

What will you learn?

In-Depth Program Insights

Gain a comprehensive overview of the Hotel General Management program, including its intensive curriculum focused on operational excellence, leadership development, and strategic management in the hospitality industry.

Presentation by Alain Kropf

Join Alain Kropf for a detailed presentation highlighting its practical approach to leadership, management skills, and operational expertise tailored for hospitality professionals.

Interactive Q&A Session

Engage directly with Alain Kropf and the admissions team to ask your questions and gain clarity on the Hotel General Management program’s curriculum, admission process, and career prospects.

Program

09:00 - 09:30 Topic Presentation by Alain Kropf

09:30 - 09:40 Hotel General Management Program by Cristina Veites

09:40 - 10:00 Q&A

Meet our speaker

Alain Kropf

General Manager, Royal Savoy Hotel &

EHL Hotel General Management Program Lecturer

With over 30 years of experience in managing prestigious luxury hotels worldwide, Alain Kropf currently serves as the General Manager of the Royal Savoy Hotel & Spa Lausanne. His career includes leadership roles at renowned properties such as Shangri-La Jakarta and Al Bustan Palace in Oman, where he developed deep expertise in managing diverse stakeholders in highly competitive settings. Alain has led teams of hundreds, overseen complex pre-openings, and navigated cross-cultural business environments, all while ensuring stakeholder alignment and engagement.

Why our event is for you?

If you're interested in the Hotel General Management program, this event is a key opportunity to understand the program.

Explore the curriculum, meet Alain Kropf and the admissions team, and discover how the Hotel General Management program can equip you with the skills to lead and excel in the hospitality industry.

Event Registration

The event is free of charge.

EHL Hospitality Business School

Route de Berne 301
1000 Lausanne 25
Switzerland