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Excel in the service and experience economy, your way.
With our Master's in Hospitality Management, you will embark on a journey to excel in various facets of service and experience economy. Our program blends advanced expertise with hands-on experience, equipping you with the knowledge needed to drive service model strategies. You will have the opportunity to apply your insights through live projects and immerse yourself professionally in an authentic hospitality and service environment.
During the program, you will be guided on a journey of self-discovery to craft your professional identity. You will have the opportunity to identify your values, strengths, and purpose, paving the way for a fulfilling career.
Is this Master's in Hospitality Management right for you?
Take the quizSeize a World of Possibilities
Build transferable hospitality skills employers value to give you an edge in diverse industries.
NextGen Pioneers
Learn to navigate the challenges of our world, confront the status quo, and create a positive impact.
Discover your North Star
A safe space to experiment, chart your purpose and prepare to jumpstart your career.
Key facts
Diploma
Master of Science HES-SO in Hospitality Management
Duration
18 months (three semesters)
On-Site Locations
On-site at our Lausanne Campus
Academic Credits
90 ECTS Credits & 60 US Credits
Start Dates
September of each year
Course Delivery
Face-to-face, full time
What You Will Learn
Develop Real Business Expertise
Our MSc in Hospitality Management explores hospitality and service principles. Learn what operating with agility really means. The program teaches you the nuances of talent management, marketing, revenue strategies, logistics, and customer centricity for the industry where humans matter. It gives you the tools to analyze data, trends, and stakeholder values to make good decisions, even in fast-changing situations, training you to become an effective specialist.
Specialize as you study: diverse orientation tracks offering an edge in the job market.
Luxury Experience Management
CSR & Sustainable Transformation
Finance, Real Estate & Consulting
Food & Beverage Management
In the modern economy, service excellence and hospitality experiences have become quintessential to enhancing any luxury setting.
You will delve into the nuances of the luxury customer-centric and human-centric approach, learning how to create exceptional moments and service experiences that will leave a lasting impact with clients.
In today's changing world, there is a growing demand for businesses to embrace sustainability and be responsible towards the environment, society, and stakeholders.
In our specialization, we aim to equip the next generation of socially responsible and sustainable professionals with the tools to cater to these new demands.
Be Part of the EHL Experience
Real-World Experience
Explore business challenges and realities first hand to get “industry ready”, develop ideas for management in practice, and work on live projects.
EHL Social Living
Delve into the EHL universe. Enjoy an incredible campus life and become part of a global alumni network community active around the world and across industries.
Industry Guest Speakers
Program Video
Faculty of the Master's in Hospitality Management
Dr Bertrand Audrin
Assistant Professor
Mr Cédric Bourassin
Lecturer - Practical Arts
Mrs Natalia Bovsovers-Carette
Lecturer
Dr Meng-Mei Maggie Chen
Assistant Professor
Dr Stefan Güldenberg
Full Professor
Mr Stéphane Haddad
Associate Dean Executive Education Programs and Senior Lecturer in Finance
Dr Cindy Heo
Associate Professor
Dr Sowon Kim Crettex
Associate Professor
Mr Damien Kobel
Senior Lecturer
Ms Lucrèce Lacchio
Lecturer Pratical Arts, Chef of Berceau des Sens restaurant
Dr Philippe Masset
Associate Professor
Mr Ian Millar
Senior Lecturer
Dr Masaki Mori
Associate Professor
Mr Patrick Ogheard
Associate Dean - Practical Arts
Dr Cédric Poretti
Associate Professor
Mr Rémy Rein
Senior Lecturer
Dr Marc Stierand
Full Professor
Dr René-Ojas Woltering
Associate Professor
Dr Laura Zizka
Associate Professor
Admissions
Admissions, Applications and Fees
Admissions
Our program is geared towards bachelor graduates with an interest in hospitality and service industry. One of the key factors that sets you apart from other candidates is your overall motivation to join EHL and the specific program. We are also looking for the following personal qualities that we know are vital for your future successful career.
These include:
- Aptitude for critical thinking & analysis
- Ability to work in a team and handle communication
- Customer-oriented mindset
- Self-management & personal motivation
Apply Online
You can apply and submit documents online. If you would like any guidance in preparing a successful application, our admissions team will be happy to help.
If you already have an EHL account, please login with your existing credentials to proceed with your application.